HSBC HK Mobile Banking 3.45.0

HSBC Global Services (UK) Limited – Freeware – Android iOS
out of 5686 votes

Seamless Banking at Your Fingertips with HSBC HK Mobile Banking

Boris Weber

12/18/2024

Experience efficient banking on the move with HSBC HK Mobile Banking, offering a user-friendly interface and robust security features for all your banking needs.

The HSBC HK Mobile Banking app (HSBC HK App) is a comprehensive banking solution designed specifically for our customers in Hong Kong. With a seamless and secure interface, this app allows you to easily manage your everyday banking needs on the go.

Key features of the HSBC HK App include:

The ability for new customers to open a bank account directly through the app, eliminating the need to visit a branch (for Hong Kong customers only)
Secure logon and transaction verification through built-in Mobile Security Key and biometric authentication
Convenient person-to-person payments and merchant transactions via FPS QR code, mobile number, or email
Effortless transfer and bill payment functionality for credit cards and other bills
Easy access to your account balance, credit card balance, insurance policies, and MPF details in one glance
Comprehensive investment performance review and transaction management capabilities
Stay informed with push notifications for eStatements, eAdvices, incoming FPS funds, and credit card payment reminders
24/7 support through the 'Chat with us' feature, allowing you to reach out for assistance anytime

The HSBC Life Well+ programme in the HSBC HK App also integrates with Apple Health to sync your workout data.

Please note that this app is specifically designed for use in Hong Kong and the products and services offered within are intended for our Hong Kong customers exclusively. Therefore, if you are not a customer of HSBC HK, please refrain from downloading this app.

The HSBC HK App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’), a regulated and authorized bank in Hong Kong. It's important to be aware that the availability of the app's products and services may vary depending on your location outside of Hong Kong. If you are located or reside outside of Hong Kong, we may not be authorized to offer or provide you with certain products and services available through this app.

Please be advised that this app is not intended for distribution, download, or use in any jurisdiction or country where it would be restricted or prohibited by law or regulation.

HSBC HK, located at 1 Queens Road, Central, Hong Kong, is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. It is also a member of the Deposit Protection Scheme (DPS) in Hong Kong, ensuring eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. As of October 15, 2018, HSBC HK's paid-up capital and reserves exceed HK$100,000,000,000.00.

It's important to note that HSBC HK is not authorized or licensed to provide the services and/or products offered through this app in any jurisdiction other than Hong Kong.

Please keep in mind that this app does not constitute an invitation or inducement to engage in banking, lending, investment, or insurance activity outside of Hong Kong. In particular, credit and lending products and services are not intended for or promoted to clients who are residents of the UK. By applying for any credit and lending products through this app, you confirm that you are not a UK resident.

Furthermore, individuals dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK are not protected by UK rules and regulations made for the protection of investors, including the depositor protection provisions of the Financial Services Compensation Scheme.

Please be aware that packaged retail and insurance-based investment products offered through this app are not intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you confirm that you are not located in the EEA at the time of the transaction.

Overview

HSBC HK Mobile Banking is a Freeware software in the category Business developed by HSBC Global Services (UK) Limited.

The latest version of HSBC HK Mobile Banking is 3.45.0, released on 05/03/2024. It was initially added to our database on 09/27/2023.

HSBC HK Mobile Banking runs on the following operating systems: Android/iOS.

Users of HSBC HK Mobile Banking gave it a rating of 5 out of 5 stars.

Pros

User-friendly interface that simplifies banking tasks.
Offers a wide range of functionalities including fund transfers, bill payments, and account management.
Provides secure mobile banking with biometric login options such as fingerprint and facial recognition.
Real-time transaction notifications to keep track of account activity.
Integration with various services for seamless banking experience, including card control and investment management.
Comprehensive customer support features including live chat and FAQ sections.
Multi-language support to cater to a diverse customer base.

Cons

Limited features compared to the desktop version, which may frustrate some users.
Occasional technical glitches or downtime, affecting usability.
Not all features available in every region or for every type of account, limiting accessibility.
Dependence on internet connectivity; offline access is very limited.
Some users may find the app's navigation complex initially due to numerous features.
Privacy concerns regarding data-sharing practices and security protocols.

FAQ

What is HSBC HK Mobile Banking?

HSBC HK Mobile Banking is a mobile application provided by HSBC Global Services (UK) Limited for customers in Hong Kong to access their banking services on the go.

What services can I access through HSBC HK Mobile Banking?

Through HSBC HK Mobile Banking, you can access features such as account balance checks, fund transfers, bill payments, mobile top-ups, and various other banking services offered by HSBC.

Is HSBC HK Mobile Banking secure?

Yes, HSBC HK Mobile Banking employs advanced security measures such as encryption and biometric authentication to ensure the safety of your banking information and transactions.

Is there a fee to use HSBC HK Mobile Banking?

HSBC generally does not charge a fee for using their mobile banking services, but standard data charges from your mobile service provider may apply.

Can I deposit cheques using HSBC HK Mobile Banking?

Yes, some versions of HSBC's mobile banking app allow customers to deposit cheques electronically by uploading images of the cheque through the app.

Can I set up alerts and notifications through HSBC HK Mobile Banking?

Yes, you can set up various alerts and notifications for account activities such as large transactions, bill due dates, and account balance thresholds.

Can I apply for new products or services through HSBC HK Mobile Banking?

Yes, some products or services may be available for application through the mobile banking app, but it would depend on the specific offerings at the time.

Is customer support available through HSBC HK Mobile Banking?

Yes, you can typically access customer support through the app via secure messaging or by finding contact details for customer service.

Can I use HSBC HK Mobile Banking if I am not an HSBC customer?

HSBC HK Mobile Banking is generally available only to existing HSBC customers who have registered for online banking with HSBC. Non-customers would need to open an account with HSBC first to use the mobile banking services.

How do I download and set up HSBC HK Mobile Banking on my device?

You can download the app from the Apple App Store or Google Play Store, depending on your device's operating system. Follow the on-screen instructions to set up the app and login using your online banking credentials.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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